It doesn't work – EasyN IP Control Review

My husband purchased this app for our security camera but we haven't been able to make it work, when we asked for help we were told that we must have been doing something wrong but according to the instructions everything is fine; we've tried everything with no luck. We installed a FREE app and it worked right away. I'm very disappointed, especially with their "technical support", I'd really want my money back but iTunes said all their sales are final.
Review by Disappointed Customer1 on EasyN IP Control.