Way too buggy to be useful – Cruise Norwegian - NCL Review

Sometimes updated isn’t necessarily better. Last year this app worked on the Escape. This year on the Bliss it was useless. App crashes in the middle of use. Phone usually doesn’t work, calls go directly to voicemail, you rarely can have a 2 way conversation. Sometimes you need to restart app and clear cache to make a call. Sometimes loses connectivity in cabin (deck 11 midship so I don’t see why this should happen). This app is almost useless for phone calls. ***NCL has some nerve charging $10 for something that shouldn’t even be a beta release***. Also NCL, you should be able to add people by stateroom and name, or issue phone numbers in advance. Once in the ship you need someone’s phone number to add them, but you need to make contact with them to get it. On a side note, I notice many 5 star reviews are for the cruise line, not the app. Please people you are skewing the rating for this app. I had a great time too, but leave those 5 star reviews on a travel site, not for this crappy app! WOULD BE NICE IF NORWEGIAN WOULD READ THESE REVIEWS AND FIX THIS CRAPPY APP. For a company that’s so attentive to their passengers, I’m surprised they ignore these.
Review by Tap.Tap.Tap. on Cruise Norwegian - NCL.