I Agree, what Improvement? – National Geographic Review

I was excited at first when I could get the National Geographic online. We are full timer RV’ers and I didn’t want to have to give up my National Geographic magazine because we have been subscribers for over 30+ years. I liked the way that the magazine came online looking just like the paper magazine. It was easy to read etc. Then National Geographic changed the format and I can’t get any of the digital things inside the magazine to work like they did before. What gives NG? I’ve complained to customer service several times and never get a response. You are a big enough company with a huge following to fix these problems and if you don’t want to start losing subscribers I would suggest you fix the glitches you have! This is a mobile device day and age so fit your online problems and stay on top of them and listen to your customers!
Review by travelin lady on National Geographic.