Disappointing – CleanPay Mobile Review

Was forced to switch to this service because my complex switches machine providers. I was hoping for much more functionality from this app. First - for some reason you have to be in a laundry room to register. Ours are in the basement where there is no connection to anything. I had to walk outside and stand right next to the building to register. Second - despite having to enter machine specific codes to pay the app doesn’t seem to be able to track the machines. I expected that it would be able to tell me exactly how much time is left in a cycle since it’s tracking machines. Third - we were also provided a contractors card for the machines but for some reason you can’t link that to the app. Yes I was able to start my machines and do laundry but the whole experience was highly frustrating and not well designed.
Review by PhDelicious on CleanPay Mobile.