Horrendous customer service! – The General Auto Insurance App Review

Please take a moment to think about what you value when seeking insurance.... do you value a company that will listen to your needs, follow up on your requests, help you when you have an accident and need to use the services you have diligently paid for? If the answer is yes to any of these please go anywhere else for car insurance. The General is a scam, they will take your premiums like a champ but when the runner meets the road, or a bumper meets an bumper they might as well be made of smoke they disappear so fast. I’ve tried to switch adjusters, asked for managers to speak to and even asked to speak to their legal department, which I was told they do not have! Yea right, you don’t have a legal council in house at an insurance company..... another bold face lie they think will get them off the hook for doing their job that I have paid for. I think the legal term is fraud right???
Review by G-Money-310 on The General Auto Insurance App.