App isnt working after update – T-Mobile MONEY: Better Banking Review

The banking is good and its interest it offers. The app was working fine until its update and just freezes and keep circulating the loading icon.. it cant recognize my account for some reason. even the website is the same. Its been like this for the last 2 weeks now. Called the customer support they said they will create a ticket to fix it. 2 days later called agin and they said they will create a ticket to fix it and turn out the first person inspoke to 2 days ago didn't create the ticket. Im gonna close the account. It’s very inconvenient.
Review by MeehMye on T-Mobile MONEY: Better Banking.