Can't get my subscription to work!!! – Grand Rapids Press Review

I went online, setup and registered my account. I can access it online with the PC. I then downloaded the app from the App Store and logged on. I get the message "Your account currently does not have a subscription needed to view this edition." and the link for app help takes me back to the MLive page online. There is nowhere to get help for this app. I'd give them a more stars if this actually worked. It says if you're a current subscriber then this is included. I'd appreciate some help!
Review by Eric Wade on Grand Rapids Press.