Two different alert sounds happening simultaneously. – ActiveAlert Review

I love Active911, it is wonderful for routing us to calls and having some idea of what the initial call notes state. Recently however I upgraded to iOS 13.2.3. Around that same time I updated Active911. Since updating, two different alerts (only one of which I selected) sound simultaneously for one of my agencies. Even after selecting silent as my alert choice, if the app is open a very loud audible alert sounds if that agency gets toned out. I can’t seem to find a way to shut off that extra alert sound - and it is very loud. Related to that, there seems to be no volume control for the alerts. For those of us who need to monitor an agency while not being obnoxiously loud for everyone near us a subtle sound choice or some way to control volume would be greatly appreciated.
Review by Dandilion1983 on ActiveAlert.