First alert is unethical – First Alert HD IP Camera Review

I believe first alert company may be an unethical company. They sold me 3 WiFi cameras that I loved. They were great to watch my dog while I was at work and also great to check my home when I was away. The cameras stopped working a short time ago. I spent time checking my system and realized it was not my problem. I called First alert today. I do have to say I got through to a person, very polite person, in just a few minutes. They told me that they no longer support the app that runs the cameras. I asked the person if the $150 cameras, which I purchased 3, are now useless, the reply was Yes, they are no longer supporting the app and are no longer in the security business. Thanks a lot for the great cameras I learned to love and used a lot. But I believe you should at least continue to support this app or at least set up a relationship with another company to continue supporting the app. The way your business dropped this support is unethical in my mind and I will not support your business by purchasing any First Alert products again. This is the first bad review I have ever given and I hope I will never feel compelled to write another. Chuck
Review by Minrdeprbl on First Alert HD IP Camera.