Shame, I used to love this app – Five Below Review

Never had issues before with this app but my most recent (and largest to date) order from them, I got a mysterious apologetic (kind of) email a few days later saying (oh don’t worry rest assured we definitely have your order)... and it’s like, um you better? I paid you money? Which is never a good sign like obviously send a confirmation email but a please don’t worry we got a bunch of orders and we are totes on top of it type emails never make it seem like you’re on top of things, rather that you planned quite poorly and have no qualms about keeping my money hostage with empty promises and lies. Weeks later and no order, when I sign in a large red font banner echoes empty promises that I refuse to buy. Never again.
Review by Steviedickerson on Five Below.