Poor customer support – Retrica-Original Filter Camera Review

I bought an annual “limited offer” Premium in September but the app still acts like I’m using the free version. I’ve traded emails about the issue but the rep’s English is terrible and no progress has been made. They are EXTREMELY slow to answer. They have told me several times to “Restore Purchases from the pop up.” There is no pop up. And what is a “limited offer,” anyway? No explanation that I can find. The latest update says “Premium subscription problem has been fixed.” Not for me it hasn’t. I even deleted the app then re-installed—and lost my favorites of course. Also, Settings should tell you exactly what the the two resolution options are—as in, pixel dimensions.
Review by Suzanne T. on Retrica-Original Filter Camera.