DO NOT USE THIS APP – All airlines - cheap airline tickets & airfare deals Review

I downloaded this app based on the reviews. It is a decent app—however my experience with this company was a NIGHTMARE. I booked a ticket in order to be with my epileptic sister who is getting worked up for brain surgery—if she can’t get the brain surgery, she will die from her disease. I share this to put into perspective the importance of this ticket. I received a confirmation email that looked like an itinerary but I’m fine print at the end I was told that someone would call me to confirm my reservation. I never got a call and when I called them to find out what was going on, I was told that I had canceled the reservation because I had “hung up” on the agent. They then said I didn’t respond to their emails. I never received any emails. I was unable to resolve anything with their “customer service” representatives—I was yelled at, talked over, treated disrespectfully, and not allowed to escalate my concerns to a supervisor. I have never been treated with such disrespect as a customer and will not be giving them my business. Don’t use this app!
Review by RachRNerd on All airlines - cheap airline tickets & airfare deals.