Support doesn’t actually read – Clash of Kings - CoK Review

Mailed them over and over for the past month about my avatar being frozen and unable to change. They keep talking about a review process. No just stop and read, it is stuck.. frozen... not being reviewed at all for several weeks now. They removed my old avatar and it’s still stuck. How hard is it to understand my account has a problem with the change and why can’t you fix it. Because you do not read the actual complaints that come to your customer service. I’m done even spending for a .99 pack. Why pay for anything at all for a game that doesn’t actually fix its problems.
Review by Jadenjenn on Clash of Kings - CoK.