Its not loading when trying to create a new game. – Forgotten Memories Review

Hello, I bought this game and wanted to try it out, but no matter how long I wait for the game to load from the title screen, the screen just stays black and no music plays or anything. I paid for this game and expect this problem to be fixed in a later update, or please provide me with a refund. Phone: Iphone 11 Ios:13
Review by Vain glory rules! on Forgotten Memories.