Worst Experience with an app – TaxAct Express Review

I filed my 2018 federal tax return using TaxAct’s web based version and was kicked offline a minimum of 7 times which resulted in a 6 hour preparation time on a relatively simple tax return. I was unable to print my 1040 from both website, even after following instructions for cookies online. I also couldn’t print from the app. TaxAct has all my information going back 4-5 years and now I’m held hostage to staying with them.
Review by dmo seattle on TaxAct Express.