Don’t get it! – NaturalReader Text to Speech Review

I’ve upgraded my app into its pro version 5 days ago. Since then, it never worked. It doesn’t read any of my Microsoft word documents. I’ve reached out to their customer service through email and did not help at all. I was just asked to do the same thing all over again trying to see if it’ll solve the problem. Their responses are very slow as well. If I can give this a 0 star, I will. When I asked for a refund after sending all the evidences like videos and photos of the app not working for what I paid for, she said she can’t refund my money as she doesn’t have the authority to do so. I tried doing it through the App Store, and it says it’s not a valid reason that the app is not working to get a refund. You can’t win on this app. Don’t buy it!
Review by jv0923 on NaturalReader Text to Speech.