Discontinuing app from loyal customer – Hours Keeper: Time Tracker Review

So sorry to have to write such a negative review but I’ve made multiple attempts at contacting Hours Keeper for help. Since updating about one month ago, I have lost over five years of personal business information, including three weeks of September’s billable hours, and thousands of dollars of unpaid invoices that are going to probate. During the years of my business, I have referred countless others to the app because it was so easy to use and reliable. Now I feel I owe the potential customers the warning- if there was a zero star option it would have been my choice.
Review by One Entrepreneur on Hours Keeper: Time Tracker.