Robbed of my miney! – BitPay - Bitcoin Wallet & Card Review

Downloaded this app to use for my BitCoin. Saved all 12 words, saved my encrypted password. Everything was great! Had to get a new phone and this is where the issues started! Saying either my 12 words are incorrect which they are not and also in the correct order! Password is perfect. Now it’s asking me for a “Derivation Path” and “Wallet Service URL”. None of this information was provided or told to save. I have $500 in my wallet that is now lost! I even have my long wallet address code attached to my BitCoin account. I have seen comments about if you Encrypted your password and then delete the app or break your phone, you’re screw even if you know the password! I even have my bitpay card that I have activated, can assess my bitpay card online, but can’t access my wallet with money! I can make a new wallet easy, just can’t access the one with my money! Now I have to find a new app! UPDATE DUE TO EDITORS COMMENT: Still a horrible app! Find yourself a better bitcoin wallet! And if you choose to use this horrible app, make sure to write down your words and save them in a safe!!
Review by MntRider on BitPay - Bitcoin Wallet & Card.