Potential but has taken steps backward – Hungama: Movies Music Podcasts Review

I have been a Hungama user for over 3 years and I loved the app in the beginning but it keeps getting worse with each update. First the pros: + good song lists and db + search is decent + You can download up to 20 songs for free and then pay for more which is reasonable Now the downsides (each comes with various updates over this year in 2019): - the downloaded songs used to be 20 and you could remove and add. Now if you remove you cannot add back a new song even if you are well under 20 songs - this is a bug! - they introduced ads (which is fine) but the rotation is limited and they ply after EVERY song- I mean cmon even public radio doesn’t do that! - if you are listening to your downloaded list and internet is spotty, it will stop playing your songs as it tries to prioritize playing an ad?!? Really what about customer experience over money making? - app constantly restarts or crashes - Apple car play support is not good - Bluetooth connectivity has gotten worse as my iTunes music interrupts Hungama constantly as if Hungama (while buffering) is allowing other apps to secede it - did I say how it constantly stops playing or crashes (had to repast this one as it completely defeats the purpose of the app) - if an ad is playing and internet access goes (subway), you have to restart the app to play music App is decent but all these bugs make me use it less and less while I try other apps out My advice to the app developers - work on stabilizing your app and focus on customer experience before maximizing profits!
Review by cjjouhal on Hungama: Movies Music Podcasts.