Have a subscription but none of the features promised – AeroWeather Pro Review

I purchased the 1 year subscription in march 2019. I still don’t have access to the features that the subscription is supposed to come with like Meteograms. I emailed support multiple times with screenshots of my subscription and have never heard back after 4 emails over the last month. I like the app but if I can use what I pay for then what’s the point
Review by No check button? on AeroWeather Pro.