The app needs commitment model – BlaBlaCar: Carpooling and Bus Review

I don’t write reviews often but I got to write about the bad experience I had with this app. A month ago in Romania, I got a chance to hear about this awesome service called BlaBlaCar from a cab driver. Me and my wife wanted to head to a city which was about a 100 miles away. I was new to that place and I was trying my best to avoid the train which takes a long time. I made a BlaBlaCar reservation from the station and luckily I found someone heading to the place. I was given the guy’s number to reach out to. I called that person to confirm the appointment and I requested him to pick me up at the station which was about 2 Kms from that place. He refused and I didn’t bother much about it. I took a cab to head to the pick up point. I paid double the price to head to the pickup point as the driver recognized that I am a tourist. I knew that he was charging me with a higher price but again I didn’t bother much. It was a long tiring day and we just wanted to head to the destination. We reached that place 30 minutes earlier, informed our rider (and he acknowledged ) and had lunch at a food truck in that same place. Our pickup was at 3:30 pm and I was expecting the guy to give me a call but he didn’t. When it became 3:35, I got a notification that the driver had cancelled. I tried calling him to see if it was an accident and the call went directly to voicemail. Now in an unknown city , we had to book a cab to go back to the station and find a train. Not only he cancelled but he made us come all the way from the station to the place that he wanted us to come. Thinking about it, the driver is not to be blamed. I would blame BlaBlaCar car for not providing a commitment service where both the driver and the riders are equally fined for not holding on to their commitments. I would not recommend this app to anyone.
Review by N30nz on BlaBlaCar: Carpooling and Bus.