No customer service – PlayGem Backgammon Live Online Review

I’m a long time player (level 53) and have purchased my share of chips the last couple years as I’ve enjoyed the platform. That said, twice in the last two weeks the app has frozen and as a result I timed out and lost considerable chips. I’ve gone thru the support link each time and asked them to look at it and consider refunding the chips on the timed out games and have never received a response of any kind. I have chips to use but when those run out I’ll move my money and playtime elsewhere, there are plenty of options.
Review by AuTiger_89 on PlayGem Backgammon Live Online.