Lie at its worst!!! Kari the supervisor is a Liar – New York Pass Review

The pass needs no improvements!! It’s the customer service Kari at New York Pass Claims to be a supervisor at the New York Pass office and just from hearing my accent she got annoyed, didn’t want to help instead started yelling. Then completely lied to me that the passes were bought from Marriott vacation club (a third party) when I called the club they said we don’t even sell the passes so I called back to catch her in her own lie and she said “I was just googling who you might have bought the pass from”. Kari dear, you need to understand Tourism and hospitality business before you stepped into it. These passes were issued by New York Pass and its a lot of money for you to come and say that it’s expired and you won’t replace for me that’s pathetic. Please don’t buy from New York Pass they will ROB you off your money . Worst customer service ever by a Tour company.
Review by NYP Critic on New York Pass.