Non existent customer service – Clash of Kings - CoK Review

In June I made 2 in-app purchases at the same time. I only received 1. On my fifth ticket with customer service, I didn’t check on it for 24 hours. They closed the ticket because I didn’t check on it frequently enough. So I gave up. They stole 19.99 from me that day. Today was the end of a month long event, the Lord Trials. For $9.99 you had a chance to open double the rewards. So I opted to join the advanced event. At the end I had 27 reward chests that I needed to buy a key to open. It gave a message saying that the items were sold out to play the event. It was an ongoing event.I spent the last 25 hours of the event trying to contact customer service to buy keys. The only response I got was to uninstall and reinstall the game. Which I did, after that I didn’t hear back from them. If you choose to download and play the game screenshot every transaction.
Review by psychojim on Clash of Kings - CoK.