My real review is a 0 STAR – Ericdress Fashion Clothes Shop Review

My real review is a 0 STAR! The people working at ericdress are incompetent and horrible. I Bought 2 dresses. One was wayyy too big and on way too small and I followed the same size chart. So I emailed to have it exchanged but they made me pay $8 for what I thought was for them to send me a shipping label but no it was for the return label. Still had to go to usps and spend $13 to ship it back to them. After 2-3 weeks, after waiting over a month the first time, I received one of the dresses back and guess what, I received the same size again that I purchased before after I told them I’m exchanging for a medium! Like how!? How do you mess up again. I emailed them about it and they said oh we saw that u received the item... that’s not the point. Again, I received the wrong item size. They don’t read. This is so frustrating and a scam. I have a 30+ message long email thread with them because I am constantly repeating myself because they don’t read. Dresses are not even a great quality. And they won’t refund. They are asking me for money to return an item they messed up and refuses to give me a full refund. NEVER WILL BUY FROM THEM AGAIN! But before that they need to fix my order! Thieves! I will be reporting them. Super frustrated. This has to be the worse customer service ever.
Review by Nei<3 on Ericdress Fashion Clothes Shop.