Can’t download levels – Sky: Children of the Light Review

For some reason I can move past the first level. I’m stuck in the little area with portals and costume changing options but the portal I need to go in has a red circle and when I press it it starts to download but then cancels and gives me an error message. I tried deleting the app and re-downloading but still doing the same thing. I have over 100GB free in my phone storage so that’s not the issue. What can I do about this?
Review by HisMeowjesty on Sky: Children of the Light.