Used to work great – KODAK VERITE Print&Scan Review

When we first purchased this printer, and downloaded this app over a year ago, everything worked great. However since then my iPhone has been updated several times and apparently this KODAK app has not been updated. While I can still print by airplay, whenever I try to open the app so that I can see How much ink is left, or clean the printheads, or adjust the cartridges when I replace a new printer cartridge etc. I cannot connect… It continually spins, and then after several minutes it will say unknown error occurred check and make sure there is a network connection… There is obviously a network connection because I can’t print by air print… Both my phone and the printer are on the same network… I just cannot access my printer from the app on my phone any longer in order to check on the things I mentioned above… When I go to the support side and entering that I am having trouble With the mobile app the only place it takes me to is right back here to the App Store to download the mobile app which I already have which hasn’t been updated in over a year… So if you were thinking of buying this printer now in August 2019 don’t do it
Review by Rhutchijoy on KODAK VERITE Print&Scan.