Great Cab Company but App needs Work – Green and Yellow Cab Review

I used this App for the about the fourth time since I installed it, but for first Time in about a year the other day. The comment section does not transmit to the driver. The driver did not get my instructions for finding my house and the office claimed that I didn’t enter any instructions into the App at all, which I absolutely did. The other thing that’s been happening since the App was released is that after booking a cab via the App, I will get notices, including within my emailed confirmation and receipts, that “next time please book using our App”. In other words I get chastised for not using the App when I just DID use the App. The overall functionality is good, but occasionally buggy as well. For example, i made an error in the address of my destination but it was hard to correct. Its also cumbersome to cancel a request prior to submitting it. This being said, this is by far my favorite Cab Company. Just fix your App please!
Review by danafranklin on Green and Yellow Cab.