Not great. Ok game terrible customer service! – War Planet Online: MMO Battle Review

Just want to start out the game is okay not great, it’s a clone of ark of war in quite a few ways. However the game is not the reason I’m writing this review. The customer service for this company is among the worst I’ve encountered for application driven games. If you’re fortunate in getting them to respond the first time, you’re at least ahead of what I had. I had to submit twice and it took 3 days for the second request. When they responded they asked exactly what issue I was experiencing. I replied, an issue with the specific pack I purchased and was not provided. They replied our system has no issues it must have been user error. I was a little upset since my purchase history fell in line to exactly which pack I purchased and did not receive. I asked how can I prove this to you, which they replied again it works just fine and was my fault. Even though many people in game that I spoke with have claimed the same issue. The customer rep was named Victoria by the way hope you never have to work with her. Good luck!
Review by JoshL213 on War Planet Online: MMO Battle.