Lifesaving App – Call Recorder - IntCall Review

This app! Honestly, it has aided in my winning multiple business disputes/appeals. Unfortunately, often legal&business disputes end in favor of the business with their word against ours. And most companies now have a message stating they MAY record calls for accuracy purposes. So-it shouldn’t be a problem if we have a copy of that same recording, right?Well, you might be surprised. Recently, I read negative reviews about a loan company who was continually&unfairly taking legal action and penalty money from clients, after dishonestly blaming the client for non-compliance or non-submission of requested time-sensitive paperwork. I had 60 days to complete their process&my dealings with an assigned executive who was not returning my phone calls, made me suspicious that I was about to be their next victim. Thankfully, I thought to use the app to call the company& and ask that a general unassigned rep look at my file and list the documents there, to make sure they had gotten everything I sent. This rep obliged because he was unaware of what I was suspecting. Sure enough, a week later I received a letter stating that further collection action was being taken against me because I had failed to submit “requested documents.” I first called and asked that they play “their recording” of where a rep had verified that all necessary documents had been received. Not surprisingly, they stated that phone call had not been recorded. So...much to corporate surprise, I played MY recording where every requested document was listed as being received. Needless to say, collection activity stopped and I was refunded my large penalty. A similar situation happened when I was charged $3000 for a medication denied by my health insurance company, after being verbally promised coverage. Again, their recorded call of that promise, could not be produced. But I could sure produce mine. And I did! I won my appeal because of that recording and they took advantage of one less victim. Guys, we have to protect ourselves and this app has helped me do that!
Review by KEfurd on Call Recorder - IntCall.