Open In and file sharing are still broken in this new version – My Cloud Home Review

In this new version of the app, while the new design is lovely, it’s still kind of useless. It’s missing integration with iOS’ Files app, and the sharing and “open in” function are broken. For example, if I’m trying to load up a video file in the MyCloud app, the video will load perfectly fine as a stream. But what if I don’t want to stream this video, what if I just want to download the original file, my original file on the hard drive? One would normally use the “Open In” function on this file, but the implementation you guys have in the app makes it useless. All it does is open a video stream in the VLC app that I have installed on my iPad. And if I click the option to share the file, it only gives me the option to send a link to be shared, still denying me access to the original file. There needs to be a simple “Download File” option in place, or make it easier for us to simply gain access to our files on Mobile devices. The work around is being forced to use the mobile website, which shouldn’t be necessary in 2019. These are basic features your app has been lacking for years, on a very expensive piece of hardware. It’s great to see initiative by the team with this new design, but until this core functionality is put in place or fixed, I will not be updating my star-rating.
Review by stevieb93 on My Cloud Home.