App issues and no service – Fuzel Collage Review

I’ve had this app for years and have many purchases for frames, labels, stickers, etc. Well when I got a new phone and tried to download my previous purchases it will not work. Keeps saying to retry. I’ve tried many times in many different places. And when I emailed support, I received NO RESPONSE! You took my $ and now will not give me what I paid for. Will not give a better rating until this is fixed.
Review by Seriousmlsnickname on Fuzel Collage.