Cannot create an account – YUNMAI Review

I recently purchased a yunmai scale on Amazon and in order to connect to Bluetooth, you must create an account. However, when I follow the instructions in the app, I get an error message... in Chinese. Google translate says it was “server error please try again” First, error messages should be in whatever language the user selects (in my case, English) second, when I tried to access app support via the App Store, I got a 502 bad gateway error. Very disappointed and if I can’t get this resolved in the next few days I will be returning the scale and also leaving a negative review on Amazon
Review by Alyssa73469 on YUNMAI.