“Just Wait” – Ericdress Fashion Clothes Shop Review

Ordered a pair of shoes as a birthday present and 6 weeks later they still have not arrived. I had been tracking the package and it was in my area, out for delivery. It then went back to a distribution center 6 hours away from my house. I emailed the customer service and all they had to say was "just wait". After a week of seeing them sitting in the distribution center, I expressed my concern that they would be shipped back to China. Again, they said "just wait". I emailed them and explained multiple times stating that I needed the package as a month had already gone by and the birthday was fast approaching. Finally, somebody gave me an answer other than "just wait". They told me that they looked into my package and it was being sent back to China. The good news is that for a small fee of $17, they could send it back to me. So, you're telling me, that after I catch your mistake, warn you about it, and continuously get told to "just wait", because your customer service is too lazy to look into my order's progress, I HAVE TO PAY SHIPPING AGAIN?! I will be disputing the charges for my order with my credit card company and never ordering from them again. Absolutely outrageous. This company is a total scam.
Review by Justz048 on Ericdress Fashion Clothes Shop.