Always Crash and Can’t Solve it – Taxbot® Review

I’ve been a Taxbot user for over 2 years. I’d say it’s easy to crash. And when I contact the customer service department, their response is like “yep, it’s a known issue and we’re solving it” ... however the problem still last...for weeks. And for the latest one they haven’t solve it for a month. Or, the customer service guy would only say “delete it and re-install it” It looks like they don’t invest to much in their engineering team. Seriously, I’m comparing Taxbot to the other self-Employed app now and thinking of switching to Quickbook or others.
Review by CHL From the Bay Area on Taxbot®.