Great Concept, but Design NEEDS work – JoyRun Review

I have worked for JoyRun just over 2.5 years. I’ve made just shy of $20K, and I’m thankful for the opportunity to work comfortably around a full school schedule. The app is centered around a great strategy, but implementation needs improvement. Communication between campus leads has improved with time, but the word of runners and regular users of the app is lost in translation to development. Certain functions of the app are frustrating, and need to be addressed for the sustainability of the company. HIGHLY RECOMMEND: A rating system for customers to use on individual drivers in order to keep community and new users educated about existing runners. Rating system would also encourage drivers to perform at a higher level if they want customers to order.
Review by Koossler on JoyRun.