Good for simple taxes – TaxAct Express Review

Tried this app this year after a very long time and sad to say don't think it's very good for anything more complicated than a student working part time. I live in NY and work in NJ and the state taxes section couldn't be any more confusing. There's no specific guidance no matter what plan you choose so what's the point of paying more? They charge you for the paperwork involved that you are doing YOURSELF because their tech support are not allowed to advice you in anything just spit out what's already written and there's a charge for each state separately on top of the upgraded plan charge one is forced to take because of the forms involved. Disappointed. Ended up going to a tax agent, it's cheaper and less stressful.
Review by Chilindrina4 on TaxAct Express.