Love the game but can’t play it suddenly! – Family Zoo: The Story Review

I have been enjoying this game for a while now and played it earlier today. I just tried to play now and suddenly it is asking if I want to keep my current game or use saved progress. It says it is syncing the game, but after I choose to keep my current game and then confirm my choice, I just keep getting the same pop up over and over no matter how many times I say I want to keep my current game. Also the saved game info it shows would set me back to level 1 and since I am on level 700 something, I definitely want to keep my current game! Why is it doing this? I just want to play my game!
Review by Kkellyfitz on Family Zoo: The Story.