Needs a saving option ? – LEGO Batman: DC Super Heroes Review

I bought this game for my son, he plays the game loves it and bought the characters and was about to finish the story of the game, but he let his friend play on a new game and now his upset that his game wasn’t saved but was replaced with the new game with out the characters that he bought so I try help him locate his game but couldn’t find it and he has to start all over, can someone have the game fixed so this doesn’t happen because I am not buying more golden bricks every time a new game has started. It’s a total rip off. If you want good reviews better start fixing the game. Honestly should have read the reviews before buying, lesson learned. Since I mentioned the reviews apparently you guys had this problem for three years now, why isn’t it getting fixed???
Review by irritated mother! on LEGO Batman: DC Super Heroes.