Supsnort – RAW・Pro Manual Camera・Muse Cam Review

I should not post a support issue here. People do that all the time and it bothers me that they do. We do reviews here, not support requests. In principle, that is. MuseCam, however, still lacks a functioning web presence. It has a hidden contact page with a claim that they want to hear from you but they provide no way to do so. The whole site seems to be an afterthought, with broken links/functions and undeleted boilerplate pages from whatever template they used. I include this by way of saying that users should not expect much help if something does not work in the app. So the support alert/request goes as follows. I had downloaded the basic app some time back, but I did not do much with it until this morning. I clicked the intrusive box to try before buying the four-dollar supplemental-function package and took a picture with intentional shortcomings to do some edits to a dark, shadowy photo. The camera interface is none too clear, relying - as many do - on sometimes-mysterious icons/glyphs (ciphers) to make adjustments. False fingering too easily prompts this manual camera to do what it wants with settings; I found myself undoing automated settings if I missed a slider or icon even by a little bit. Users should need to specify a desire to use autofocus, autoexposure, and the others rather than getting served a bunch of reset edits because of a stray touch. Yes, one glyph has an undo function, which is good. It should not be needed quite so much. All these sorts of things are minor. There are needless problems in the UI (I should say the editor is better in this regard than the camera), but I would not normally complain in public about these things. There is no contact information on the site, however, for feedback. Worse, when I got my photo looking better, I thought I would go ahead to do the “buy” the “try” box in the app introduced. The app is mostly good, and four dollars seemed to me not too awful a price. Thinking the box at the top of the screen would set me up with just the features I had used in my edits (I had included two that are offered as standalone add-ons), I clicked on the store icon from the bottom toolbar. This brought up the usual App Store box, which took my money. That done, MuseCam crashed. Okay, fine - I try the recent-apps window to restart. It crashes. I force it closed, closed the store, then reopened MuseCam. Crash. One more, which, predictably, ended the same way. I restart the pad. I open MuseCam. As before, I see the home screen and the app crashes. I am no longer amused. Paying for the upgrade has rendered the app useless. As I say, I liked it well enough to buy the separated functions, much as I object to this way of selling apps, I am resigned to it. This is the first time an IAP has tanked one of my apps. Sorry about the length and the support stuff, but maybe this gives some help somehow to someone.
Review by mrdogheadSHoGoAT on RAW・Pro Manual Camera・Muse Cam.