Great idea, terrible execution – City of Tampa Review

This app could have been an excellent and efficient way to pay for water bills. Instead, it’s a cheaply made copy and paste job from the Tampa city website. An absolute mess of an app. The credit card input demands that you write out your entire address for your CC, your phone and email, along with all of the standard information. The phone doesn’t require this much verification. Oh and you only have 15 mins and if you mess up, it doesn’t tell you and it resets to the previous page. I almost thought I had paid my bill! Good thing I checked to see that it had not been paid successfully. It also doesn’t save credit card info. Can you imagine being able to pay your water bills with a click? Or automating it through an app? Apparently this app developer couldn’t.
Review by MadmanDrew on City of Tampa.