Worst Customer Service EVER! “It’s your app!” – Crowdfire Review

UPDATE: The party is over! This company has been permanently banned by Twitter. They will never get their services restored. Be sure to cancel any recurring payments. A company with customer service this awful being put out of business is a blessing. UPDATE to Respone: This is the exact same BS form letter response I always get, which displays the sheer and utter incompetence of this company and their customer support. When your app prevents me from following more people but Twitter doesn’t, it’s your app. If you won’t allow me to load more accounts to follow but Twitter does, it’s your app. If you stop me from unfollowing people, but Twitter allows me to continue unfollowing, it’s your app. When I use a different app to follow people, and it works and yours doesn’t, it’s your app. I understand the restrictions of API, you’ve explained them over and over. Ad nauseam. For some reason you can’t be transparent to the restrictions YOU place on accounts, and always blame Twitter, it’s your app. The problem is that you completely absolve yourselves of any issues and the default is to blame it on mysterious API’s. It’s your app. Original Review: This is by far the most inept and awful company I’ve ever dealt with. Yes, even worse than MoviePass. They’re incompetent and can never get their app to work properly without running into endless bugs. And without fail they either blame Twitter or have no solution. They will place arbitrary limits on your account and blame it on Twitter yet twitter hasn’t limited my account in any way. Stay away, find another alternative. Save yourself the frustrating headache.
Review by Chrisx216 on Crowdfire.

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