Support website down!!!!! – Design Lab・Logo・Graphics Maker Review

Hi! Your website is not working and I cannot send an email. Please let me know what to do. I signed up for your free trial but the app kept lagging and freezing up and I couldn't do anything at all. I got charged today and since the app doesn't work well in my phone I don't need or want it. I want to know what I can do about a refund. I don't want to use this app for another year. I also had no idea that signing up for the free trial meant I would have to pay the ANNUAL fee. Please let me know with a response. Thank you.
Review by Maria Tejada on Design Lab・Logo・Graphics Maker.