App failed – LockBox Review

I have used this app for several years. A while ago some of the passwords became garbled e.g. #@$*%=;?! This week I tried to log in but the whole screen is messed up..its locked, does not accept my password, and I cannot access my information. Can you please correct the problem or let me know what I can do to clear any stored information. I don’t believe it is safe to not have access to wipe out the stored passwords!! Please contact me as soon as possible!
Review by WAY ANNOYED! on LockBox.