The Worst Digital Subscription!!!! – Bloomberg Businessweek+ Review

Love this pub and have been a loyal subscriber for years to print. I switch to digital, pay $450 and cannot login to any digital devices iPad / iPhone etc. I literally spend 4 hours on 5 phone calls and they tell me they cannot do anything for me and I need to contact their tech team who can only be reached via email!!! What are you serious. I do this multiple times and they send me a link to reset my PW!!! I can do that myself and of course it doesn’t work so let me talk to someone who knows what they are doing! What’s more, at one point on the phone one manager transfers me to another and I ask very politely why are you transferring me after I just spoke with you for 15 minutes and now need to start over with someone else —- she simply says, “Well....ummm....Just because. That’s why.” Learn how to manage a call center. That can’t be on an IVA script. Net net I paid 450 on 11/27 and cannot access digital and there is literally no one at this 22.5 Billion dollar company that can troubleshoot this? Criminal.
Review by JAC110 on Bloomberg Businessweek+.