Good Service, Bad App – Virgin Mobile USA Review

The actual cell phone service is quite decent, but I have had the app on my phone since I bought it, over 2 months ago, and in that time I have never been able to access anything through the app at all. Every time I try, it just says “We’re having technical difficulties, please wait a few minutes and then try again.” Uninstalling and then reinstalling does not change anything. While I can work around this, by using my computer or my web browser, there is no point at all in my having this app other than to see the icon on my home screen. Either fix this issue or remove the app from the App Store.
Review by BioArchae1491 on Virgin Mobile USA.