Charts updates changing to yearly subscription pricing – Wärtsilä iSailor Review

As others who have recently gave a 1 star rating for changing to a yearly subscription pricing business model, I too have been using iSailor for several years and have been very happy with iSailor until now. It appears that in order to get chart updates, they now want to charge you the initial chart price every year. I have tried to contact customer service about this and other issues, but since iSailor got bought out by the current owners, I have had no response on any of my customer service requests, even after multiple times contacting them. Their customer service under the previous owners was very responsive. With this kind of service and their new chart update policy, I have no idea how the current owners plan to stay in business.
Review by Gka-tuckman on Wärtsilä iSailor.