Does not work – Target Connected Review

This was designed to work with a pre-lit Christmas Tree. Just purchased in 11/23/2018. The app connected to the tree, then locked up after a 1 hour “firmware update”. The tree is now stuck in a re-set mode and just blinks. Seasonal specialties (who troubleshooted the tree), said “sorry, the tree works, it’s the app, call Target”. Based on the reviews of this app, it’s over a year old, and it’s not corrected. Deleting and re-installing does not work. Calling customer service at target does not help because they are just for orders, returns, etc. I was transferred several times and put on hold over an hour, before calling back in frustration. Then waited another hour just to get transferred again. Finally I had a very nice person from Target tell me to bring the tree back. I never have complained about an app… this is just not working.
Review by Fepj512 on Target Connected.