Verification improvement needed – NGC Review

Although I was able to sign in and scan some of my slabs most of the time I am just moving things around trying to get the scan feature to work. I frustratingly have to back out of the scan feature and enter the serial numbers manually to check the slab. This is not the end of the world but the fact that a scan option is available suggests the feature has been tested to be fully functional and should scan the slabs. A bit annoying at coin shows considering how rapidly PCGS slabs are verified on their app. Perhaps it’s the slabs, not the app, with the problem. PCGS uses QR codes and they scan so fast I hardly have to point the code at my camera. This sort of thing makes it difficult to justify submitting coins to NGC or buying NGC graded coins.
Review by saltjohnswharf on NGC.