Not Helpful – Pimp Your Screen - Cool Themes Review

I purchased this app last week and every time I try to open the app, it crashes. I contacted the app developer, Apalon Apps about the problem. They emailed me back asking which iPhone model and iOS I was running. I told them I have an iPhone XS Max and I am running 12.1 iOS at this time. They then asked if I would uninstall the app then reinstall the app and see if that remedies the problem. I tried two times to reinstall their app and both times the app crashed when I tried to open it. Frustrated, I finally decided to ask for a refund. Apalon Apps explained to me that app developers do not have access to customer accounts and cannot issue refunds. They suggested I enter the ‘Report a Problem’ option in iTunes. On my email receipt I clicked on the ‘Report a Problem’ option app developer. I would like to receive a refund
Review by Missouri Trashman on Pimp Your Screen - Cool Themes.